CLIENT CHARTER
We promise to provide efficient, quality and friendly in the following tasks:
- Organize exhibitions to create awareness and educate the general public about the history of National Education via:
i. Permanent exhibition continuously.
ii. Special exhibitions with a minimum 3 year exhibition.
iiI. Outdoor exhibition with a minimum of 3 exhibitions per year.| - Strengthening collection management through policies that have been set:
i. Results proceeds of the collection will be completed within four months from the date of receipt of the offer form.
ii. Collection of loan applications responded within 3 days. - Prepare a museum expert services to institutions and individuals in need.
- Respond to customer complaints quickly, accurately and courteously in the following time periods:
i. Acknowledgment within 1 working day.
ii. Initial feedback within 3 working days. - Request a guided tour to the museum through:
i. Letter – answered within 3 working days.
ii. Email – answered within 1 working day.